The Lancet August 27, 2026

Physiotherapist-led care for musculoskeletal conditions in the emergency department (RESHAP-ED): a randomised controlled trial with economic evaluation

Chathurani Sigera, Tarcisio F de Campos, Danielle M Coombs, Christopher M Williams, Eileen Rogan, James Edwards, et al.

Bottom Line

Primary-contact, physiotherapist-led care for uncomplicated musculoskeletal conditions in the emergency department significantly reduces length of stay and improves patient flow without compromising clinical outcomes or safety, while being highly cost-effective.

Key Findings

1. Physiotherapist-led care reduced the average emergency department length of stay by approximately 1 hour compared to usual care (2.4 hours vs. 3.4 hours) [1.1.2].
2. Patients in the intervention arm were assessed nearly 40 minutes sooner (mean difference 38.6 minutes) and were significantly more likely to be seen within recommended triage timeframes (74.0% vs. 47.7%).
3. The intervention significantly improved patient satisfaction (8.7 points vs. 7.6 points) with no adverse impact on pain levels, quality of life, or adverse event rates.
4. An economic evaluation indicated that embedding physiotherapist-led care is highly cost-effective, with the potential to yield substantial hospital savings ($19 million annually if implemented across the region).

Study Design

Design
Randomized Controlled Trial
Open-Label
Sample
1,491
Patients
Duration
ED discharge
Median
Setting
Multicenter, Australia
Population Adults aged 18 years and older presenting to the emergency department with uncomplicated musculoskeletal conditions (e.g., soft tissue conditions, neck and back pain, fractures or dislocations not requiring orthopaedic review or surgery).
Intervention Physiotherapist-led care, where a physiotherapist served as the primary contact to assess and manage the patient.
Comparator Usual care, consisting of physician-led or nurse practitioner-led care as the primary contact.
Outcome Length of stay in the emergency department, calculated as the time from arrival to discharge.

Study Limitations

The open-label nature of the trial meant that neither patients nor clinicians were blinded, which could introduce performance or detection bias, particularly in patient-reported outcomes such as satisfaction.
The trial specifically enrolled patients with uncomplicated musculoskeletal presentations; findings do not apply to complex trauma or conditions requiring urgent orthopaedic or surgical intervention.
Conducted in Australian emergency departments, the generalizability of the systemic integration and specific economic savings to health systems in other countries with different funding models or physiotherapy scopes of practice may be limited.

Clinical Significance

The RESHAP-ED trial provides compelling evidence that deploying physiotherapists as primary-contact practitioners in the ED for simple musculoskeletal injuries is a safe, efficient, and cost-saving strategy. This model safely expedites patient care, enhances patient satisfaction, and can alleviate severe ED congestion by allowing physicians and nurses to focus on high-acuity medical emergencies.

Historical Context

Emergency department overcrowding has become a critical public health crisis globally. Musculoskeletal conditions, which account for a large proportion of ED visits, often experience long wait times because triage prioritizes life-threatening issues. Although primary-contact physiotherapy in EDs has been piloted in various settings over the past two decades, adoption has been inconsistent due to a lack of rigorous, large-scale randomized trials. The RESHAP-ED trial is a landmark study that provides high-quality definitive efficacy, safety, and economic evidence to support widespread implementation of this triage and care model.

Guided Discussion

High-yield insights from every perspective

Med Student
Medical Student

What are the key elements of a primary survey and red flag screening that a physiotherapist must perform in the ED to differentiate an uncomplicated musculoskeletal injury from a condition requiring urgent medical intervention, such as compartment syndrome or septic arthritis?

Key Response

This tests the student's understanding of foundational MSK clinical reasoning. Primary contact practitioners must reliably rule out red flag conditions. Recognizing the signs of compartment syndrome (pain out of proportion, pain with passive stretch) or septic arthritis (fever, inability to bear weight, joint effusion) is a critical basic skill before managing an uncomplicated sprain.

Resident
Resident

When triaging a patient with an acute joint injury to a physiotherapist versus an ED physician, how do validated clinical decision rules like the Ottawa Ankle Rules integrate into the initial triage protocol to ensure safe patient streaming and appropriate use of imaging?

Key Response

Residents need to understand systems-based practice and triage criteria. Validated tools help safely stream patients. If a patient requires imaging based on strict criteria, the resident must consider if the physiotherapist has ordering privileges or if physician co-management is required, which directly impacts ED workflow and length of stay.

Fellow
Fellow

Given the economic evaluation showing high cost-effectiveness, how might this specific model of physiotherapist-led care impact downstream subspecialty orthopedic referrals and advanced imaging utilization (e.g., early MRI) compared to standard emergency physician care?

Key Response

Fellows must consider broader healthcare utilization and evidence-based medicine. Autonomous physiotherapists often adhere strictly to conservative MSK clinical guidelines, potentially reducing unnecessary advanced imaging and inappropriate early surgical referrals, which heavily drives the cost-effectiveness and aligns with value-based care.

Attending
Attending

As an ED medical director looking to implement the RESHAP-ED model, what specific medico-legal frameworks, credentialing processes, and interdisciplinary pushback must be navigated to allow physiotherapists to act as primary, autonomous providers for MSK complaints?

Key Response

Attendings and directors deal with implementation science and departmental operations. Empowering allied health professionals as primary providers requires navigating scope-of-practice laws, radiology ordering rights, and potential resistance from medical staff. Understanding these barriers is essential for translating this trial's success into real-world practice.

Scholarly Review

Critical appraisal through the lens of expert reviewers and guideline development

PhD
PhD

The RESHAP-ED trial includes an economic evaluation alongside the RCT. How should investigators account for the potential bias introduced by the unblinded nature of the intervention when calculating Quality-Adjusted Life Years (QALYs) derived from self-reported outcome measures like the EQ-5D?

Key Response

PhD-level critique focuses on methodology. Blinding is impossible in a physiotherapy vs. physician trial. Unblinded patients receiving dedicated one-on-one therapy time may experience a placebo or Hawthorne-like inflation of self-reported quality of life, potentially skewing the incremental cost-effectiveness ratio (ICER). Researchers must use sensitivity analyses to account for this bias.

Journal Editor
Journal Editor

A critical reviewer might question the generalizability of the RESHAP-ED findings. How do the funding model (e.g., universal healthcare vs. fee-for-service) and the baseline ED crowding metrics of the trial sites threaten the external validity of the cost-effectiveness conclusions?

Key Response

Editors must meticulously assess external validity. Cost-effectiveness in a publicly funded system with specific ED wait time targets (like the UK or Australia) may not translate to a private, fee-for-service model (like the US), where revenue generation, billing scopes of practice, and malpractice environments drastically alter economic incentives.

Guideline Committee
Guideline Committee

Based on the RESHAP-ED findings, should international emergency medicine guidelines formally adopt primary-contact physiotherapy as a standard tier of care for acute MSK conditions, and what specific inclusion and exclusion criteria must be codified to ensure the safety profile matches the trial?

Key Response

Guideline committees evaluate whether evidence is strong enough to change standard practice globally. If adopting this as a high-level recommendation, guidelines must explicitly define what constitutes an uncomplicated MSK condition (e.g., excluding polytrauma, suspected fractures requiring reduction, or pediatric cases) to maintain the rigorous safety profile demonstrated in the trial.

Clinical Landscape

Noteworthy Related Trials

2004

UK BEAM Trial

n = 1,334 · BMJ

Tested

Physiotherapist-led exercise classes and/or spinal manipulation

Population

Patients with simple low back pain

Comparator

Usual general practitioner care

Endpoint

Disability assessed by the Roland Morris Disability Questionnaire at 3 and 12 months

Key result: Exercise and manipulation significantly improved functional outcomes at short and long term compared to standard medical management.
2006

McClellan Trial

n = 480 · BMJ

Tested

Extended scope physiotherapist management

Population

ED patients with acute minor soft tissue injuries

Comparator

Standard ED doctor or emergency nurse practitioner care

Endpoint

Clinical outcome and patient satisfaction

Key result: Physiotherapist-led care resulted in equivalent clinical outcomes and significantly higher patient satisfaction compared to standard ED doctors.
2011

STarT Back Trial

n = 851 · Lancet

Tested

Stratified care including targeted physiotherapy

Population

Primary care patients with acute or subacute low back pain

Comparator

Standard non-stratified medical care

Endpoint

Disability measured by the Roland Morris Disability Questionnaire at 12 months

Key result: Targeted early physiotherapy based on prognostic risk improved disability outcomes and was cost-effective compared to standard care.

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